We are thrilled to announce that homeowners in Phoenix have saved more than $1 million in repair costs for leaks, breaks and clogs through Service Line Warranties of America (SLWA).

“Those dollars paid in repair costs represent investments in local infrastructure and dollars kept in the local community. We are delighted to help so many homeowners manage the cost of service line repairs while utilizing local contractors to perform those repairs,” said Philip E. Riley, Jr., President and Chief Executive Officer for program administrator Utility Service Partners, Inc., SLWA’s parent company. “Thanks to the support of the Mayor, City Council and City Staff, residents are getting timely repairs for their water and sewer line issues while also supporting conservation efforts at a time when these efforts are of critical importance.”

Homeowners are delighted with the program, saying:

  “When a failure of your sewer service disrupts the comfort of home, having a supportive and cost-effective system to complete a speedy repair is priceless.” – Clifford S.

 “I was impressed with my claim service. Everything and everyone was nice, quick and very easy in getting my repair taken care of. I am very happy I made the decision two years ago to buy your policy.” – Doug J.

“It was a lifesaver for me. This happened to me at a time when I was having so much trouble. Thank you for a great service.” – Betty L.

“I don’t know what I would do without this warranty service. It was so helpful to have when I needed it. It is helpful to pay a small amount every month to have service too.” – Natalie V.

“This creative partnership is helping Phoenix residents save money in two ways,” said Councilman Bill Gates, chair of the City Council’s Finance, Efficiency, Economy and Sustainability Subcommittee. “Residents who purchased the warranty have enjoyed direct savings of approximately $1.1 million in reduced water line repair costs, while taxpayers citywide reap the benefit of more than $1 million in general fund revenue that the program has generated.”

View the full press release here.