Myths Busted

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Can you afford a costly repair?

sad worried man in stress with piggy bank in bad financial situation

Times are tough and a recent study by the Federal Reserve discovered that more than 50% of individuals surveyed could not afford a hypothetical emergency expense of $400 without selling belongings or borrowing money.

Homeowners work hard for their money and it’s no secret that the expense of owning a home adds up over time. In fact, the study by the Federal Reserve also revealed that “more than a third of all respondents said they were worse off financially than five years ago.” With credit hard to come by and many of those eligible for retirement unprepared, expensive repairs are just not in the budget.

When evaluating monthly expenses, such as a water or sewer line warranty program, it’s important for a homeowner to consider what they have in savings and what they can honestly spend each month for protection. For those homeowners living paycheck to paycheck, a few dollars a month to provide peace of mind could outweigh the risk of “if” a failure would ever occur, considering just over half of the survey respondents were putting some portion of their income away in savings and only 39% said they had a rainy day fund.

If you’re evaluating whether or not to purchase warranty protection, consider the following factors:

  • Do you have savings to adequately cover a repair of potentially $2000 dollars?
  • Could you sell belongings to help cover the cost of an expensive repair quickly?
  • Could you apply for a loan in an emergency and know you would get approved? As more homeowners struggle to make payments, credit has become more difficult to obtain.
  • Could you refinance your home and use the excess for repairs?
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21st Century Television Discusses Service Line Warranty

Trump Video Screen Shot

Service Line Warranties of America’s parent company, Utility Service Partners, Inc. (USP), was delighted to be featured August 17 on Bloomberg Television (as paid programming) when USP Chief Executive Officer Philip E. Riley, Jr. discussed the National League of Cities (NLC) Service Line Warranty Program with special guest host Donald Trump, Jr.

“I’m very excited for the opportunity to discuss the importance of protecting homeowner infrastructure and providing an affordable solution for protection,” said Riley. “Every day water and sewer lines are failing and we can help.”

Water and sewer lines are part of an aging infrastructure issue that is being addressed in many cities. Private lines, subjected to the same elements that cause public lines to fail, are the responsibility of homeowners. While cities and utilities are repairing and replacing the water and sewer lines that comprise the public infrastructure, costs for maintenance of the lines on a homeowner’s property come out of the homeowner’s pocket. USP works with cities to provide the NLC Service Line Warranty Program, which offers homeowners affordable utility line repair protection that covers the high cost of line repair and replacement while also protecting the environment.Homeowners will recognize the program under the brand name, Service Line Warranties of America, USP’s consumer division.

As 21st Century Television Vice President of Programming J.L. Haber expresses, “For cities, critical utility systems can end up being a major expense. When we heard about how Utility Service Partners works to provide low cost warranties to cover repairs to these utility lines when something goes wrong, we had to get them on the show to spread the information.”

Those interested in learning more about how Utility Service Partners helps cities and homeowners can watch the entire interview online.

About 21st Century Television – 21st Century Television is an award-winning business and health program that is independently produced by MMP (USA), Inc. The show provides its viewers an in-depth opportunity to find solutions to industry problems from some of the top business leaders from across the world. With more than 5,000 companies participating on more than 500 shows, 21st Century Television continues to be the premier and targeted outlet for the latest business and health stories. 21st Century Television airs on cable networks available to more than 100 million television households.

About Utility Service Partners – Founded in 2003, Utility Service Partners, Inc. strives to be the leading provider of solutions to North American municipal and utility clients by delivering quality programs that bring value to both the client and their residents. Operating under the consumer brand Service Line Warranties of America (SLWA), USP and SLWA are committed to addressing aging infrastructure across the nation through public-private partnerships.

 

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Do I need a water or sewer line warranty?

Newspaper Headlines

It’s not uncommon to have homeowners tell us they don’t need a water or sewer line warranty because their lines haven’t broken and will never break. While we’ve uncovered this is far from the truth – many homeowners are unsure if they need a water or sewer line warranty. When evaluating whether or not to purchase a water or sewer line warranty, homeowners must first understand the coverage details. Warranties are not the same as insurance. While insurance typically covers damage to personal property as a result of service line failures, disasters and extreme circumstances (such as fire, flood, etc.), warranties focus on normal wear and tear – such as aging, ground shifting and tree root intrusion. Problems due to normal wear and tear with the sewer and water lines located outside the home are usually not covered under traditional homeowner’s insurance policies and could be very costly to replace or repair.

When considering whether or not to invest in a water or sewer line warranty, consider the following:

Age of the home
It’s common knowledge as products age, the failure rate increases. While newer homes with PVC pipes may be at lower risk than a 50-year-old home with clay pipes, the age of your home can help determine your need. As homes age, so does the infrastructure supplying water to and removing waste from them.

Types of pipes and length of lines
Do you know of what materials the water and sewer lines inside and outside of your home are made? Some materials are more prone to problems and have shorter life expectancies than others. Knowing what the lines are made of can help determine the level of risk. In addition, the longer the line, the greater the risk of failure and the higher the cost to replace them.

Weather
Weather conditions can affect a pipe’s life expectancy and conditions as they swell with changes in temperature and ground shifting. If the area in which you live is prone to heavy rainfall, droughts or extreme temperature changes – your infrastructure could be at risk.

Plants
The closer your water and sewer lines are to the ground’s surface and  plants and trees, the greater the chance of roots permeating the pipes. It only takes a small pinhole for a root to begin to infiltrate the line, which may result in a leak, clog or break.

 Cost
What is the cost-benefit ratio? Should you pay a small monthly fee for the warranty or do you have enough in your emergency fund to pay for a repair that could cost from $1,300 to $3,500 or more?

Fine Print
Check out the Terms and Conditions of the warranty. Do they adequately cover your particular situation?

Company
Before buying any product, do your homework; research financial stability, outstanding consumer complaints, etc.

Time
One of the many benefits of participating in a maintenance or warranty program is the ability to make one call to solve the problem. If your service line breaks, consider the time invested in locating a qualified, local plumber and scheduling the visit, which may require taking time off from work and is disruptive to your daily routine.

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Myth Busted: I Can Pour Anything Down the Drain

iStock_000007110284XSmall US marketplace benefitsDrains are found in sinks, showers, garbage disposal, toilets and stationary tubs. What most frequently goes into your drain? The correct answer is water. Water leaves your home via the sewer or waste water line and fresh, clean water is supplied to your home via the water line. What many people don’t realize is that, besides water, what goes into your drain impacts the condition of your service lines.

Before pouring hot bacon grease down the drain, you might want to think twice. As grease cools it begins to solidify, which will accumulate along drain walls and start to trap food, hair and debris. Eventually, flow will be impacted because the lines become clogged.

Things you should not pour into a drain, grind in a garbage disposal or flush down the commode include:

  • Solid foods such as fruit rinds or peels, cereal, etc.
  • Paper products such as paper towels, disposable diapers and feminine products
  • Hair (human or otherwise) or lint
  • Dirt
  • Cigarette butts
  • Medications
  • Chemicals such as antifreeze; insecticides; pesticides; cleaners and solvents; fertilizers; paint; batteries and more

Cooking oil, grease or greasy foods can be frozen or mixed with cat litter or coffee grounds in an empty can and put in the trash. Certain household chemicals can contaminate septic tanks and wastewater treatment systems, as well as harm sanitation workers if poured down drains or commodes. All medications should follow proper Federal Drug Administration disposal requirements, which can be found here. Many communities have “take back” programs that enable residents to drop off unused medication and special collection days for chemicals to ensure their proper disposal. Learn about the Environmental Protection Agency standards for chemical disposal here.

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Myths Busted! Water and sewer lines never break

Repair water pipe

A common myth is that water and sewer lines never break. Out-of-sight, out-of-mind – because the service lines usually lie underground and buried beneath our homes, we don’t think about them. Yet, more than 850 water main breaks occur in North America every day according to www.watermainbreakclock.com!  It is only when the water or sewer line fails (clogs, leaks or breaks) that we give them any thought. Often the pipes or lines for which homeowners are responsible – those that run from outside the home to the public utility connection – are generally believed to last for 40, 50 or even 60 years.  Many factors contribute to the useful lifetime of a homeowner’s water and sewer pipes or service lines, some of which include the material from which the lines are made, the weather and soil conditions.

What causes water and sewer lines to fail?
Root Intrusion
Do you often admire the saplings the former property owner planted some 40 years ago? The roots of those now full-grown trees stretch deep into the ground and could very well be permeating the small cracks in your service lines that are as old or older. The roots grow in the direction of the water source to thrive and, once a small opening in the service line is found, will begin to penetrate the line. Roots invading sewer lines could cause clogs and result in raw sewage seeping into the yard, not to mention an unpleasant odor and soil contamination.

Ground Shifting
As a result of ground movement or shifting, water and sewer line joints may become loosened or dislodged, often causing the pipes to crack, misalign or collapse. Once this happens, it becomes an easy entry point for clay and debris, which will eventually cause the line to clog.

Especially susceptible to shifting are the areas along the West Coast and Pacific Northwest when an earthquake occurs. The shifts can be of such magnitude that damages to the public water and sewer lines could hamper the delivery of fresh, clean water to communities for several days.

Weather
We’ve experienced some extreme fluctuations in temperature, drought conditions and record amounts of rain and snowfall during the past few years. These extremes can cause water and sewer line corrosion and accelerated soil erosion, which affects the quality of the lines. A slight change of only 10 degrees in air or water temperatures can cause significant stress on service lines. For example, water temperatures below 40 degrees can cause the pipes to become brittle and air temperatures at or below 32 degrees cause the ground above it to freeze, thereby increasing stress on the line.

The bottom line – water and sewer lines can and will break. Check out some recent examples of water line breaks and the headaches they’ve caused for homeowners and their communities:

Water Main Break Causes Problems For North Hills Residents
Jan 24, 2014 – ROSS TOWNSHIP (KDKA) – A water main break in Ross Township erupted with such great force Friday morning that water was seen shooting out of the ground. Nearly two dozen homes in the area were left without service. It was a busy morning for crews …

Sewer Main Break Causing Massive Traffic Delays
Jan 24, 2014 – The sewer main break near 44 Bedford Street is causing massive traffic delays and may not be completed in time for the Friday morning commute.